Privacy Policy

We (“we”, “us” or “our”) are committed to protecting your personal data and safeguarding your privacy.

This Privacy Policy explains how we collect and store the information you provide when using the Eternal Stakix website (the “website”).

These principles will be upheld:

• To be transparent about how we collect and process your personal data:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we’ve created this website. To achieve this, we use a range of methods and processes to provide clear, relevant information about how we handle personal data.

Should we determine that you need specific details, we will provide this information at the appropriate date and time.

We are happy to answer any questions and to clarify any legal limitations. You can reach us by email at: info@eternal-stakix.com

• Your personal data will be used only for the purposes set out in this policy.

Personal Data may be processed by us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal or regulatory obligations; and performing administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To access essential tools to protect your personal data rights:

In order to enable you to exercise your rights, we have robust processes in place. Contact Us at any time to access the personal data we hold about you. We can correct or delete it, and we can stop using it for specific purposes or altogether. We can also provide a copy or transfer your information to you or to a third party. We will endeavour to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we guarantee that we will continue to apply a range of measures and best‑practice controls to keep it protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about individuals, how that data is processed, shared with third parties, and protected, as well as other relevant information.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly by reference to other information we hold or can access.

This Policy defines "processing" as any process involving the use or collection of personal data. This includes the management, organisation, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we hold information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you access our services or channels, or visit our official website, we may collect personal data. In some cases, we will ask you to provide this information directly. In others, we collect it by analysing how you use our services and channels, or by receiving information about you from our third-party partners.

3. There is no obligation to disclose personal information to the company, and there are no consequences for choosing not to do so.

You aren’t obliged to provide us with any personal data. However, in certain circumstances, if you choose not to do so, this may prevent us from offering the services or may prevent users from accessing the website.

4. What personal data do we collect? When you visit our website, we will collect the following personal information:

This includes details from your online activity log and traffic data (such as your IP address and the date and time of access), the language settings you use, software crash reports, the type of browser, and information about the device you use. This data does not constitute personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us when you access a third-party online trading platform via Us.

Personal information you provide to third-party trading platforms to facilitate trading includes your full name, address, telephone number and email address.

5. Legal basis and purposes for processing personal data

We process your personal data for the purposes set out in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information via the website so that we can share it with a third-party trading platform.
• The Company or third parties may need to process personal data to pursue their legitimate interests, for example to improve our services or to establish, exercise, or defend legal claims.
• Processing is necessary to comply with a legal obligation.

Please contact us by email for further details about the processing we carry out to protect our legitimate interests.

Below is a list of the purposes and legal bases on which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, including hosting, storage, and analytics partners, to process IP address information and analyse user experience.

You may also request that we share certain personal data about you with third-party trading platforms. Where you make such a request, we will transfer the personal data you have provided to us to the relevant third-party platforms. Their handling of your personal data is subject to their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This provides the resources needed to enhance and improve the products and services it offers to its customers.

Where necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory bodies, local authorities, or other official agencies.

We may also share your personal data with potential investors, purchasers, or lenders to our company or any other company within our group, in connection with a proposed or actual transaction (including any transfer or sale of assets), or as part of any merger, restructuring, consolidation, or bankruptcy involving our company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, including advertising providers and analytics companies. These partners may also use cookies or similar technologies.

Cookies are small text files stored on your device whenever you visit or use this website. We use cookies to collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor the products and services you may find useful. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them for the following purposes:

Cookies are blocked, or have been removed

To block or delete cookies, adjust your browser settings. The links below explain how to do this for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing set out in this policy, or longer where permitted or required by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.

We routinely review the Personal Data we hold and remove it when it is no longer required.

9. Transfers of personal data to a third country or an international organisation

Your personal information may be transferred to other countries (i.e. to a third country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and to ensure that data subjects can assert their rights and obtain effective legal recourse.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfers to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
• The transfer is carried out under a legally binding and enforceable agreement between public authorities or bodies, in accordance with Article 46(2)(a).
• The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46 (2) (c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant the absolute security of your personal data. We are not responsible for any intangible, incidental, or consequential losses arising from the use or disclosure of personal data. This includes, without limitation, disclosures caused by transmission errors, unauthorised third-party access, or other events beyond our control.

Where required by law or by obligations outside our control, we may need to disclose your personal data to third parties, including public authorities. In such circumstances, we cannot oversee or guarantee how those third parties secure your personal data.

Transmitting personal data over the internet is never completely secure. The Company cannot guarantee the security of any personal data you transmit to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and apps may appear on this website. These sites and apps are not operated or controlled by the company. We are not responsible for any collection or processing of personal data carried out by those third parties. This Policy does not apply to activities conducted on such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding whether to access or use them. We also advise that you provide any personal data directly to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated policy on our official website. In addition, where we make significant changes, we will seek to inform you through other methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights in relation to your personal information

You have the right to ask us to verify the accuracy of the personal data we hold about you, to correct any errors, and to delete any personal data we no longer require. You may also restrict the scope of certain types of processing of your personal information.

If you are an EEA resident, please refer to this page:

You have certain rights regarding the personal data you provide. To exercise any of these rights, please email us at the address below.

Access rights

The Company can verify the accuracy of the personal data processed about you. You have the right to access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

Your right to access personal data must not infringe the rights and freedoms of others. Where a request would adversely affect another person’s rights and freedoms, the company may refuse to comply or restrict the extent to which it is fulfilled.

Right to rectification

The Company may correct inaccurate personal data. You have the right to request the rectification of any incomplete personal data relating to you, having regard to the purposes for which it is processed.

Right to Erasure

The following reasons apply: (a) personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) personal data have been processed unlawfully; or (f) personal data must be erased to comply with the company's legal obligations.

This right does not apply where the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise or defence of legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.

If you request a restriction on processing, your personal data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.

The right to data portability

If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that the company transfers your personal data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on our or a third party’s legitimate interests, including any profiling carried out on that basis. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you demonstrate that your rights, freedoms or interests override those grounds, or where the processing is required for the establishment, exercise or defence of legal claims.

You have the right to object at any time to the processing of your personal data for direct marketing.

Your right to refuse consent

You may withdraw your consent to our processing of personal data about you at any time. This won't affect the lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals concerning the processing of personal data within the European Union.

As detailed in this section 13, the laws of the European Union and its Member States may restrict your rights in relation to your personal data.

We will provide the information you have requested, in line with your rights under section 13 of this agreement, within one month of receiving your request. Where necessary, this timeframe may be extended by up to two months, depending on the nature and volume of the request(s). Within one month of receiving your request, we'll inform you of any extension and the reasons for it.

Provided this does not conflict with the provisions of section 13 of the law, information you request pursuant to your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action requested. We may also refuse to act.

If we have any doubts about the identity of the person submitting the request, the company may request additional information.